To help you prepare for EVV, the Wisconsin Department of Health Services (DHS) developed training materials. DHS contracted with Sandata Technologies as the EVV vendor. Below are some helpful materials on the two most common ways to submit an EVV shift.

Written training materials are also available in Hmong and Spanish on the DHS website. If you need materials in another language, please email dhsevv@dhs.wisconsin.gov.

Sandata Mobile Visit Verification (MVV)

Downloading the Sandata Mobile Connect App from the App Store
Instructions for downloading the correct app for Apple devices

Downloading the Sandata Mobile Connect App from the Google Play Store
Instructions for downloading the correct app for Android devices

Sandata Mobile Connect App Guide for Caregivers
Instructions for using the Sandata Mobile Connect app during a visit

Sandata Mobile Connect App PowerPoint
Basics of the mobile app for visits using Mobile Visit Verification

Video: Initial Setup and Credentials
Downloading the app and logging in for the first time

Video: Starting a Visit
Starting a visit using Mobile Visit Verification

Video: Ending a Visit
Ending a visit using Mobile Visit Verification

Sandata Telephonic Visit Verification (TVV)

Consumer Direct Care Network Wisconsin Call Reference Guide
A written guide to starting and ending most visits

Codes needed when ending a visit

Telephonic Visit Verification PowerPoint
Using a phone to start and end a visit

Video: Starting a Visit
Starting a visit using Telephonic Visit Verification

Video: Ending a Visit
Ending a visit using Telephonic Visit Verification