The videos below provide instructions on how to complete the Fiscal Employer Agent (FEA) services enrollment packets.
MyDirectCare.com Training Materials
Electronic Visit Verification (EVV) Training Materials
To help you prepare for EVV, the Wisconsin Department of Health Services (DHS) developed training materials. DHS contracted with Sandata Technologies as the EVV vendor. Below are some helpful materials on submitting an EVV shift with Sandata Mobile Visit Verification (MVV), Sandata Telephonic Visit Verification (TVV), and Sandata Fixed Visit Verification (FVV).
Downloading the Sandata Mobile Connect App from the App Store
Instructions for downloading the correct app for Apple devices
Downloading the Sandata Mobile Connect App from the Google Play Store
Instructions for downloading the correct app for Android devices
Sandata Mobile Connect App Guide for Caregivers
Instructions for using the Sandata Mobile Connect app during a visit
Sandata Mobile Connect App PowerPoint
Basics of the mobile app for visits using Mobile Visit Verification
Sandata Telephonic Visit Verification (TVV) Toolkit
Instructions for using your client’s telephone to start/end a visit
Sandata Fixed Visit Verification (FVV) Toolkit
Instructions for using an FVV device to clock in/out