Training Videos

The videos below provide instructions on how to complete the Fiscal Employer Agent (FEA) services enrollment packets.

FEA Adult Member Enrollment Packet
FEA Minor Child Member Enrollment Packet
FEA Employee (Caregiver) Enrollment Packet - Serving an Adult Member

MyDirectCare.com Training Materials

Caregivers must submit time using a paper timesheet or the web portal, MyDirectCare.com. Using MyDirectCare.com is most efficient and accurate way to submit time to Consumer Direct Care Network Wisconsin (CDWI). Ready to submit time online? Please review the training materials below.

MyDirectCare.com Time Entry Instructions

MyDirectCare.com Time Card Approval Instructions

MyDirectCare.com Time Card View

Electronic Visit Verification (EVV) Training Materials

The Wisconsin Department of Health Services (DHS) contracted with Sandata Technologies as the EVV vendor. Below are some helpful materials on submitting an EVV shift with the Sandata Mobile Connect app, Sandata Telephonic Visit Verification (TVV), and Sandata Fixed Visit Verification (FVV).

Additional materials in English and other languages are available on the DHS website and Sandata website.