The videos below provide instructions on how to complete the Fiscal Employer Agent (FEA) services enrollment packets.
MyDirectCare.com Training Materials
Electronic Visit Verification (EVV) Training Materials
The Wisconsin Department of Health Services (DHS) contracted with Sandata Technologies as the EVV vendor. Below are some helpful materials on submitting an EVV shift with the Sandata Mobile Connect app, Sandata Telephonic Visit Verification (TVV), and Sandata Fixed Visit Verification (FVV).
Video: Intro to the Sandata Mobile Connect App
Setup and Navigation
Starting and Ending Visits
Video: Starting and Ending a Visit with Client Authorization
Signing Out of the App