Electronic Visit Verification (EVV) is an electronic system used to record when caregivers begin and end providing care.

Starting January 1, 2022, caregivers must use EVV for each shift. Caregivers will no longer be paid for shifts without a matching EVV record.

EVV does not replace paper timesheets or time submission on the web portal, MyDirectCare.com. EVV is in addition to your normal time submission. All time submissions for the following service codes must have a matching EVV record: S5125, S5126, T1019, and T1020. (This includes services codes with modifiers. i.e. S5125U5, S5125UA, etc.)

EVV is federally mandated by the 21st Century Cures Act for home and community-based services. The Wisconsin Department of Health Services (DHS) must comply with this mandate.

To prepare for EVV, please review the resources below.