Electronic Visit Verification (EVV) is an electronic system used to record the following shift information.

  • Who received service
  • Who provided service
  • What service was provided
  • Where service was provided
  • Date of service
  • Time in and out

An EVV record is required for the following service codes: T1019, T1020, S5125, S5126, 99509, 92507, 97139, 97799, 99504, 99600, S9123, S9124, T1001, T1021, T1502. This includes service codes with modifiers (i.e. S5125U5, S5125UA, etc.). For more information about services codes that require EVV in Wisconsin, visit www.dhs.wisconsin.gov/evv/service-codes.htm.

Starting April 30, 2023, EVV replaces all other time submission methods. No more submitting an EVV record AND a paper timesheet or time submission on the web portal. Paper timesheets and time submitted on the web portal will not be accepted for service codes that require EVV.

EVV is federally mandated by the 21st Century Cures Act for home and community-based services. The Wisconsin Department of Health Services (DHS) must comply with this mandate.

Notes: Live-in caregivers are exempt from EVV. The Children’s Long Term Support (CLTS) program does not require EVV.


To learn more about EVV, please review the resources below.

Where to Get Support

For general EVV questions:

For issues logging into the Sandata Mobile Connect app: